Hyatt Regency Boston: Wheelchair Accessible in Ideal Location

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A fountain surrounded by trees in Boston Common Park, one of the most popular attractions in the city.
Boston Common Park is the oldest public park in the United States. Photo credit: Marcia Frost

I’ve been spending a lot of time in Boston and staying at a different hotel each trip. One stands out among the others for wheelchair accessibility and location. The Hyatt Regency Boston borders Chinatown and the Theater District. It is also just a five-minute walk (or wheel, in my case) from such attractions as Boston Common Park, the Rose F. Kennedy Greenway and Downtown Crossing.

My visit was hosted, but all opinions are my own.

A Boston carousel topped with yellow and white, with kids riding it.
The carousel at the Rosemary F. Kennedy Greenway is part of this park dedicated to diversity. Photo credit: Marcia Frost


The Hyatt Regency Boston is a nice mix of high-end and casual enough to bring the family. You’ll find automatic doors, wide hallways and roomy elevators for wheelchair users. Accessible rooms large enough for four or more are available, including some with attention to hearing impairment.

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Location, Location, Location

Street sign in Boston near the Hyatt Regency, promoting the city's Chinatown neighborhood.
The Hyatt Regency borders the Theater District on one side and Chinatown on the other. Photo credit: Marcia Frost
  • The MBTA (Massachusetts Bay Transportation Authority) has a direct connection from the hotel to the Downtown Crossing station, where you can access the commuter rails and the subway system to go just about anywhere in the city.
  • The walk to the Theater District is quick and easy. You may not think theater when planning a trip to Boston, but you should. You’ll find ballet such as the Nutcracker, and traveling Broadway shows. The performances include top talent. I saw Tony winner Patti Lupone eating at Davio’s Northern Steakhouse after she did a play.

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An  ornate gate that stands as the entrance to Boston's Chinatown, near the Hyatt Regency.
The gate at the entrance to Boston’s Chinatown is colorful and welcoming. Photo credit: Marcia Frost
  • Within five minutes you can get from the Hyatt Regency to Boston’s Chinatown, the third largest Chinatown in the country. It’s filled with restaurants and shops. I did have trouble getting my wheelchair through some of the streets, which I were told are being repaved.
A pistachio latte in a large mug and a prosciutto and fig panini next to it as served at Tatte Bakery & Cafe in Boston near the Hyatt Regency.
Tatte Bakery is a favorite of mine and just a quick walk from the Hyatt Regency Boston. Photo credit: Marcia Frost

SheBuysTravel Tip: A Tatte Bakery & Café is a quick walk from the hotel. I love this Boston chain, which adds accessibility where needed, like a lift over stairs. I highly recommend the Prosciutto & Fig Panini and Halva Chocolate Chunk Cookie. Wash it down with the Pistachio Latte.

My Room

Hyatt Regency Boston offers a variety of rooms and suites, including a 1325 sq. ft. Presidential Suite. It’s rare to find a handicap accessible suite, but this hotel has them. My two-room Junior Suite was spacious and open. A pocket door separated the rooms. I had no trouble getting around in the wheelchair.

Table and lamp outside the entrance to the bedroom in a suite at the Hyatt Regency in Boston.
My wheelchair accessible suite had a pocket door to the bedroom. Photo credit: Marcia Frost


Outlets and light switches in the suite were easily accessible. The king-size bed was just the right height to get into from my wheelchair. A large bathroom gave me room to move in. It had a shower chair with railings around it for safety and a mirror I could reach at the sink. The two television sets and pull-out couch in the living room area made it work for a family.

A king size bed with a nighttable and lamp next to it and two chairs by the window in an accessible room at the Hyatt Regency in Boston.
The bedroom was very large. A sitting area was on one side and the bathroom entrance on the other. Photo credit: Marcia Frost

Amenities In and Around the Hyatt Regency Boston

Dining

    Avenue One is the restaurant at Hyatt Regency Boston with a menu filled with locally sourced items. It also has a breakfast buffet. If you want something lighter, the Avenue One Express has quick bites and coffee drinks. The Lobby Bar is the place to get a cocktail—and a piece of Boston Cream Pie.

    A charcuterie plate under a glass dome, a bottle of wine and two glasses, served at the Hyatt Regency in Boston.
    The room service menu has a lot of options and includes this charcuterie plate. Photo credit: Marcia Frost

    Room Service

      I did not make it to a restaurant for a meal at the hotel, but I did get a charcuterie plate and bottle of wine from room service. It was filled with meat, cheeses and fruit, all of which were fresh and delicious.

      Pets

        I did not bring my service dog, but the Hyatt Regency Boston welcomes pets even if they aren’t service animals. They set up a program called VIP (Very Important Pet) that will waive a pet fee, provide a comfortable bed for your pet and have a special treat available.

        Keeping Fit

          You will find a fitness center and indoor pool at this hotel. The pool is open 6:00 am to 10:00 pm, which is ideal if you have kids to keep busy. The pool did not have a lift for accessibility when I was there.

          SheBuysTravel Tip: Take the time to join the World of Hyatt Rewards. You can earn points toward stays and dining.

          The Hyatt Regency is less than five miles from Boston Logan Airport. Uber and Lyft, including the option for WAV (Wheelchair Accessible Vehicles) are available. If you are driving, the hotel gives you the choice to pay for valet or self-parking.

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          Marcia Frost is a freelance writer who is learning her limitations while dealing with multiple chronic illnesses. She’s excited to bring this knowledge of accessible wheelchair travel to SheBuysTravel. Marcia spent her life in New York and moved to the Midwest in 2008, where she lives with her service dog, Teddy. She has written for many on and offline outlets and has done TV travel segments. Named Feedspot’s Top 25 Disabled Travel Influencer in 2025.
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